Your Privacy, Our Promise

We collect information that you voluntarily provide when booking appointments, creating a member account, or contacting our concierge. This includes:

• Personal identification (name, email, phone number, address)
• Payment information (processed through secure gateways)
• Service preferences and wellness history
• Communication records with our team
• Website usage data through cookies (see Section 5)

We never collect sensitive health data without explicit consent.

Your information enables us to deliver exceptional service:

• Process appointments and reservations
• Personalize your spa experience based on preferences
• Send appointment confirmations and reminders
• Manage loyalty points and member benefits
• Improve our services through analytics
• Communicate exclusive offers (with your consent)

We value your privacy and do not sell your personal information. Limited sharing occurs only in these circumstances:

• With trusted service partners who assist our operations (payment processors, booking systems)
• When required by law or to protect legal rights
• With your explicit consent for specific purposes

All partners are bound by strict confidentiality agreements.

We implement industry-leading security measures:

• 256-bit SSL encryption for all data transmission
• Regular security audits and penetration testing
• Limited employee access with strict protocols
• Data retention for 7 years as required by tax law
• Secure deletion upon request (see Section 6)

Our website uses cookies to enhance your experience:

• Essential cookies for site functionality
• Analytics cookies to improve our services
• Preference cookies to remember your settings
• You may disable cookies in your browser settings

You have control over your personal information:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request data removal (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications
• Portability: Receive your data in a structured format

To exercise your rights, contact our Privacy Officer at [email protected]

Da Vinci Nail & Spa does not knowingly collect information from individuals under 13. Our services are designed for adult clientele. If you believe we have inadvertently collected such data, please contact us immediately for removal.